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Privacy Policy

PRIVACY NOTICE REGARDING THE USE OF THE WWW.EUCOURSE.EU WEBSITE AND THE PROVISION OF SERVICES RELATED THERETO

10th March 2025

The provider of the www.eu-course.eu Website (hereafter referred to as Website), which is Arboreus Online Training Services Limited Liability Company (company reg. no. 01-09-902506; seat: 1075 Budapest, Rumbach Sebestyén utca 12. A. ép. I. em. 2.; hereinafter as: Service Provider) informs the users of the data processing regarding the engagement of the Website of Service Provider as follows, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (hereafter referred to as GDPR).

Data Controller and Contact Information

The Service Provider is the data controller responsible for processing personal data collected through the Website. For any inquiries or requests related to data protection, you may contact us at:

  • Online contact form
  • Postal Address: 1075 Budapest, Rumbach Sebestyén utca 12. A. ép. I. em. 2.

2. Categories of Personal Data Processed

The Service Provider processes the following categories of personal data:

  • Identification data (e.g., name, contact details, username, password);
  • Payment and billing information (for service purchases);
  • Technical data (e.g., IP address, device and browser details, cookies);
  • Communication data (e.g., inquiries, feedback, and support requests);
  • Course participation data (e.g., registration details, progress, and certifications).

3. Purposes and Legal Basis for Processing

Personal data is processed for the following purposes:

  • Providing and managing services (Article 6(1)(b) GDPR – contract performance);
  • Customer support and communication (Article 6(1)(b) GDPR);
  • Marketing communications (if consent is given) (Article 6(1)(a) GDPR);
  • Compliance with legal obligations (Article 6(1)(c) GDPR);
  • Website security and fraud prevention (Article 6(1)(f) GDPR – legitimate interest).

4. Data Retention

Personal data will be retained for as long as necessary to fulfill the processing purposes outlined above, in accordance with applicable legal and regulatory requirements.

5. Data Sharing and Transfers

Personal data may be shared with:

  • IT service providers supporting the Website;
  • Payment processors for handling transactions;
  • Legal authorities if required by law. If data is transferred outside the EU/EEA, adequate safeguards (such as Standard Contractual Clauses) will be implemented to ensure data protection.

6. User Rights

Users have the following rights under GDPR:

  • Right to access personal data;
  • Right to rectification of inaccurate data;
  • Right to erasure (where legally applicable);
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing based on legitimate interests;
  • Right to withdraw consent at any time (for consent-based processing);
  • Right to lodge a complaint with a data protection authority.

7. Cookies and Tracking Technologies

The Website uses cookies and similar technologies for functionality, analytics, and marketing purposes. Users can manage cookie preferences via browser settings.

8. Updates to This Privacy Notice

This Privacy Notice may be updated periodically. Users will be informed of significant changes via Website notifications or email.

For further details, please contact us via the dedicated form.